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Help

If you have questions, check out our FAQ section below, or store policy, or get in touch with us if you have a specific question about your order.

Store Policy

We want you to be happy. If your gear doesn't fit as expected, or your item arrives and it does not meet your expectations, we'll be happy to exchange it for a different size or issue a refund upon return. Just contact us at shop@discogs.com and we'll take care of the rest.

FAQ

Do you ship internationally?

Yes, we ship internationally! Please make sure to provide your complete address in English characters, and please don't forget the postal code. Tracking is included with most shipping methods to most countries and regions, with some exceptions depending on destination.

How much does shipping cost?

Shipping is based on weight and calculated at checkout.

Can I exchange an item for a different size?

Yes. Please email us at returns@discogs.com in order to generate a Return Authorization Number. Once you have the RAN you can ship the item back to us at:

Discogs Returns
c/o The Merch Pro
1504 Grand Ave
 Phoenix, AZ 85007

*Please include the RAN, what size you want the item exchanged for, and what address to ship the exchange item back to.
**Note: we can not accept returns or exchanges for worn or used items. All returns or exchanges must be returned in the condition received. The customer will be responsible for paying shipping fees for returned non-defective merchandise, as well as forwarding shipping for any exchanges. Denied returns or exchanges will only be sent back to the customer at the customer's expense.

Where is my package? 

We see the same tracking information as you. Please keep in mind international orders take longer for shipping and processing. If the tracking information was last in the US and hasn't updated recently, it's probably still making its way overseas. Once it arrives at that next overseas destination, the package will be scanned and the tracking information will update. If it has been weeks since it has been updated, let us know and we will provide a solution. 

I paid for shipping on my order, but the package arrived and I had to pay customs fees to receive it.

Shipping rates do not include any customs fees or import taxes; customs fees or taxes may possibly be assessed by your country's customs agency. The customer is responsible for paying any and all applicable fees or taxes to their local customs agency.

Sizing

Our T-Shirt and Sweatshirt Blanks are from either Cotton Heritage or American Apparel, with T-Shirts generally being Cotton Heritage and Sweatshirts generally being American Apparel. Please note that the sizing is in Inches

Size Chart: Men/Unisex Jackets

 
 
XXS
 
XS
 
S
 
M
 
L
 
XL
 
2XL
 
3XL
 
Chest (inches)
 
29-31
 
32-34
 
36-38
 
40-42
 
42-44
 
46-48
 
48-50
 
50-52
 
Waist (inches)
 
27-29
 
28-30
 
30-32
 
32-33
 
33-34
 
36-38
 
40-42
 
44-48
 
Chest:
Measure under arms around the fullest part of the chest. Be sure to keep tape level across back and comfortably loose.

Waist: Measure around natural waist with a measuring tape. This sizing chart is approximate.

Size Chart: Men/Unisex Shirts

 
 
XXS
 
XS
 
S
 
M
 
L
 
XL
 
2XL
 
3XL
 
Chest (inches)
 
29-31
 
30-32
 
34-36
 
38-40
 
42-44
 
46-48
 
48-50
 
50-52
 
Waist (inches)
 
27-29
 
28-30
 
30-32
 
32-33
 
33-34
 
36-38
 
40-42
 
44-48
 
Chest:
Measure under arms around the fullest part of the chest. Be sure to keep tape level across back and comfortably loose.

Waist: Measure around natural waist with a measuring tape. This sizing chart is approximate.